IMPORTANT: We inform you that this privacy policy has been translated for your convenience. In case of discrepancy or conflict, the version in the "Spanish" language will prevail, which is the only legally valid one.

This is the privacy policy of this Website. For the Platform's privacy policy Inrobics please click here.

Last revised: December 22, 2025

1.- Who is responsible for the processing of your data?

The person responsible for the processing of your personal data is INROBICS SOCIAL ROBOTICS, SL (hereinafter, “INROBICS”), with NIF B02955888 and registered office at 28919 Leganés (Madrid, Spain), Avenida Gregorio Peces Barba, number 1 – UC3M Science Park.

This Privacy Policy governs access to and use of the website https://inrobics.com/ (hereinafter referred to as the “Web Site") that INROBICS makes available to patients and users, whether adults or minors and, in which cases, to their parents or legal guardians (hereinafter collectively referred to as the «Users" I "Patients”), as well as doctors and/or therapists, both those employed in clinics and those who are self-employed, (hereinafter, the “Health professionals" I "Social health centers”), where information is collected on a rehabilitation and/or training tool for people with limitations in their motor, cognitive and/or social abilities owned by INROBICS to those who are interested in the content (hereinafter, the «Content«) and the services (hereinafter, the «Services«) offered by INROBICS in the same.

Contact Email: privacy@inrobics.com

2.- Recommendations

Please read carefully and follow the following recommendations:

  • Keep your computer equipped with antivirus software that is properly updated to protect against malicious software and spyware applications that can compromise your Internet browsing and the information stored on your computer.
  • Please read and review this Privacy Policy and all legal texts made available by INROBICS on the Website.

3.- Information about the data that INROBICS collects through the Website

For the proper functioning of the Website, INROBICS You may have access to the following data provided, where applicable, by each type of User:

A. Consumer Users:

In this case, INROBICS will have access to the data that those consumer Users provide through the Website contact form of INROBICS. These data include:

  • (i) User identification data: name. In the case of minors, the identification data of parents or legal guardians may also be requested. This information will only be collected in the contact form on the Website of INROBICS, whose information will not be processed by third parties in any way.
  • (ii) Users' contact details: email.
B. Professional Users.
On the other hand, INROBICS may collect and process the personal data of those social and healthcare centers and/or their healthcare employees for the purpose of providing the services that it will perform INROBICS. These data will only be:
  • (i) Identification data of professional Users: name.
  • (ii) Users' contact details: email.

4.- Why INROBICS is authorized to process your data?

The legal basis that legitimizes the processing of personal data by INROBICS will depend on the nature of the User's interaction with the Website and the specific purpose for which the personal data are collected, in accordance with the provisions of Article 6 of Regulation (EU) 2016/679, General Data Protection Regulation (“GDPR

The legal basis for processing the contact data provided through the contact form will be the consent given by the data subject for the processing and management of any request or inquiry regarding the Content and Services, in accordance with Article 6.1 a) of the GDPR. Therefore, by accepting this Privacy Policy and checking the corresponding boxes, the User gives their consent for such processing.

INROBICS may process the contact details provided by Users for the purpose of sending commercial communications, provided that these Users have given their explicit consent in the forms enabled for this purpose, based on the provisions of Article 6.1. a) of the GDPR.

Additionally, it is reported that INROBICS may send electronic commercial communications to its customers about products or services similar to those previously contracted, pursuant to the provisions of Article 6.1.f) of the GDPR and Article 21.2 of Law 34/2002, on Information Society Services and Electronic Commerce (“LSSI

By accepting this Privacy Policy and checking the corresponding boxes, the User declares to have read and understand the Privacy Policy of INROBICS.

This Privacy Policy regulates the access and use of the service that INROBICS makes available to the User interested in the services and content hosted on the Website.

Regarding this point, the User may withdraw his/her consent at any time by sending a message to the following email address: privacy@inrobics.com without affecting the legality of the processing based on consent prior to its withdrawal.

 

5.- What are the purposes of the processing of your personal data?

Your personal data collected by INROBICS They may be used for the following purposes, according to the legal basis granted:

  • (i) To attend to, manage and respond to inquiries or requests made by the Consumer User and/or the Professional User through the Website contact form and/or in subsequent communications.
  • (ii) To provide information about the Content and/or Services of INROBICS that might be of interest to you.
  • (iii) Send electronic commercial communications about Services similar to those previously contracted by the User.
  • (iv) To send informational communications related to the services and activities of INROBICS when the User has previously requested it.

6.- Accuracy of the data provided by Users

The User guarantees the veracity of the personal data provided and undertakes to communicate to INROBICS any modification thereof. The User shall be responsible, in any case, for the veracity of the data provided, reserving INROBICS the right to exclude from the services any User who has provided false data, without prejudice to any other actions that may be taken under the law.

Users are advised to protect their data with the utmost diligence by using appropriate security tools. INROBICS will not be liable for any theft, illegal modification or loss of data.

Any modification or update of the data must be communicated to INROBICS through the means of communication provided in this Privacy Policy.

7.- Data retention

The protection of the privacy and personal data of Users is very important to us. INROBICS. Therefore, INROBICS makes every effort to prevent User data from being used inappropriately. Only authorized personnel have access to User data.

The User's personal data will be kept as long as they remain in the database of INROBICS for the purposes of the processing for which they have been provided, provided that the User has not revoked their consent, requesting the deletion of certain personal data from the Website.

Subsequently, if necessary, INROBICS will keep the information blocked for the legally established periods.

INROBICS is committed to fulfilling its obligation of secrecy and confidentiality of personal data in accordance with the provisions of applicable legislation. 

8.- User rights

Users have the right to:

  • (i) Sign in to your personal data;
  • (ii) Request the rectification of any inaccurate data;
  • (iii) Request the erased. of your data;
  • (iv) Request that limit treatment of your data;
  • (v) Object to the processing of your data;
  • (vi) Request the portability of your data.
  • (vii) Likewise, Users will have the right to not be subject to decisions based solely on automated data processing.

The User, parent or legal guardian may exercise all these rights at the following email address: privacy@inrobics.com, stating the reason for your request.

The User may also send his/her request by regular mail to the following postal address: 28919 Leganés (Madrid, Spain), Avenida Gregorio Peces Barba, number 1 – UC3M Science Park.

Communication directed to INROBICS must contain the following information:

  • Name and surname of the User;
  • Petition in which the request is specified.

Without prejudice to any other administrative remedy or judicial action, the User, parent or legal guardian shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, if they consider that the processing of their personal data and/or the processing of the personal data of the minor User they represent is not appropriate to the regulations, as well as in the event that they are not satisfied with the exercise of their rights and/or the rights of the minor they represent. The supervisory authority to which the complaint has been lodged will inform the complainant of the course and outcome of the complaint.

9.- Data security

The protection of the privacy and personal data of Users is very important to us. INROBICS. By ello, INROBICS has taken all measures within its power to prevent your data from being used improperly, allowing access to them only to authorized personnel.

INROBICS It maintains adequate security for the protection of personal data in accordance with applicable legislation and has established all available technical means to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Website, as the case may be, without prejudice to informing you that security measures on the Internet are not impenetrable.

INROBICS undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

10.- Transfers and/or assignments to third parties

The User is informed that his/her personal data will not be transferred to third-party companies or national entities without the prior consent of the User.

User data may only be used by INROBICS for any use that serves to correctly fulfill the purposes of the processing of personal data set out in point 5 of this Privacy Policy.

11.- Questions

If you have any questions about our Privacy Policy, please contact us by sending an email to: privacy@inrobics.com.

Likewise, if you consider that your rights are not adequately protected, you have the right to file a claim with the Spanish Data Protection Agency, whose contact details are: telephones 901 100 099 and 912 663 517; postal address C. Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web and Request www.agpd.es.

12.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by INROBICS, in the manner and for the purposes indicated in this Privacy Policy.