IMPORTANT: This page is an automatic translation of an official document originally written in the «Spanish» language. This translation is provided for your convenience only. In case of any doubt or discrepancy, the original Spanish version is the only binding one.

1.- Who is responsible for the processing of your data?

The person responsible for the processing of your personal data is INROBICS SOCIAL ROBOTICS, SLL (hereinafter, “INROBICS”), with NIF B02955888 and registered office at 28919 Leganés (Madrid, Spain), Avenida Gregorio Peces Barba, number 1 – UC3M Science Park.

This Privacy Policy governs the access and use of the Website and Application (hereinafter jointly referred to as the “Platform") that INROBICS makes available to patients and users, whether adults or minors and, in such cases, to their parents or legal guardians (hereinafter jointly referred to as the "Users" I "Patients”), as well as doctors and/or therapists, both clinic workers and self-employed (hereinafter, the “Health professionals" I "Social health centers”), a rehabilitation and/or training tool for people who have limitations in their motor, cognitive and/or social capacity owned by INROBICS, who are interested in the contents (hereinafter, the “Contents”) and the services (hereinafter, the “Services”) offered by INROBICS in the same.

Contact Email: privacy@inrobics.com

2.- Recommendations

Please read carefully and follow the following recommendations:

  • Keep your computer equipped with antivirus software that is properly updated to protect against malicious software and spyware applications that can compromise your Internet browsing and the information stored on your computer.
  • Please read and review this Privacy Policy and all legal texts made available by INROBICS on the Platform.

3.- Information about the data that INROBICS collects through the Platform

For the correct functioning of the Platform, INROBICS may have access to the following data provided, where applicable, by the User:

  1. Users' contact details: email.
  2. Bank details: credit card number.

4.- Why INROBICS is authorized to process your data?

The basis of legitimacy of INROBICS for the processing of User data through this Platform is the consent given by the Users for the processing of their own data, as well as the execution of a contract to which the interested party is a party or the application at the request of the latter of pre-contractual measures, in accordance with the provisions of article 6.1 b) of the GDPR. Therefore, by accepting this Privacy Policy and checking the corresponding boxes, the User gives his/her consent to such processing.

For its part, the processing of contact data provided through the contact form will be the consent given by the interested party for the processing and management of any request or query about new products or services, in accordance with article 6.1 a) of the GDPR.

In the case of sending commercial communications, the legitimacy for this processing is set out in article 21.2 of the LSSI or, in those cases in which consent has been provided for this purpose, based on this in accordance with article 6.1.a) of the GDPR.

By accepting this Privacy Policy and checking the corresponding boxes, the User declares to have read and understand the Privacy Policy of INROBICS.

INROBICS takes the protection of the privacy of Users and their personal data very seriously. For this reason, personal data is kept securely and treated with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “Regulation”).General data protection regulation" or "Data protection regulations o GDPR").

This Privacy Policy regulates the access and use of the service that INROBICS makes available to the User interested in the services and content hosted on the Platform.

Regarding this point, the User may withdraw his/her consent at any time by sending a message to the following email address: privacy@inrobics.com without affecting the legality of the processing based on consent prior to its withdrawal.

5.- What are the purposes of the processing of your personal data?

Your personal data collected by INROBICS may be used for the following purposes, depending on the consent granted in the corresponding registration form:

  1. The processing of personal data of Users for the provision of services offered through the Platform.
  2. Receive by letter, telephone, email, SMS/MMS, or other equivalent electronic means of communication, commercial communications or information about products and services of INROBICS.
  3. Use of anonymized medical data obtained from the Patient and its transfer to research institutions for purely scientific purposes, research purposes, medical studies, improvement techniques, algorithms, development of artificial intelligence, etc.


Regarding the third point, and with respect to the anonymized medical data obtained during the therapy carried out by the Patient, as well as any data obtained in the future, the User expressly consents that these data, after undergoing an appropriate anonymization process, so that they cannot be associated with a specific natural person, may be used for the purpose of carrying out medical research, implementing improvement techniques and developing artificial intelligence systems and products to alleviate the effects of this type of problem related to alterations in motor development, for the benefit of people with reduced mobility or who have the same pathologies as the patients who use the Platform.

6.- Accuracy of the data provided by Users

The User guarantees the veracity of the personal data provided and undertakes to communicate to INROBICS any modification thereof. The User shall be responsible, in any case, for the veracity of the data provided, reserving INROBICS the right to exclude from the services any User who has provided false data, without prejudice to any other actions that may be taken under the law.

Users are advised to protect their data with the utmost diligence by using appropriate security tools. INROBICS will not be liable for any theft, illegal modification or loss of data.

Any modification or update of the data must be communicated to INROBICS through the means of communication provided in this Privacy Policy.

7.- Data retention

The protection of the privacy and personal data of Users is very important to us. INROBICS. Therefore, INROBICS makes every effort to prevent User data from being used inappropriately. Only authorized personnel have access to User data.

The User's personal data will be kept as long as his/her account remains active. INROBICS active for the purposes of the processing for which they have been provided, provided that the User has not revoked his/her consent, requesting the deletion of his/her account or the erasure of certain personal data from the Platform.

Subsequently, if necessary, INROBICS will keep the information blocked for the legally established periods.

INROBICS is committed to fulfilling its obligation of secrecy and confidentiality of personal data in accordance with the provisions of applicable legislation.

8.- User rights

Users have the right to:

  1. Sign in to your personal data;
  2. Request the rectification of any inaccurate data;
  3. Request the erased. of your data;
  4. Request that it be limit treatment of your data;
  5. Object to the processing of your data;
  6. Request the portability of your data.
  7. Likewise, Users will have the right to not be subject to decisions based solely on automated data processing.


The User, parent or legal guardian may exercise all these rights at the following email address: privacy@inrobics.com, stating the reason for your request.

The User may also send his/her request by regular mail to the following postal address: 28919 Leganés (Madrid, Spain), Avenida Gregorio Peces Barba, number 1 – UC3M Science Park.

Communication directed to INROBICS must contain the following information:

  • Name and surname of the User;
  • Petition in which the request is specified.


Without prejudice to any other administrative remedy or judicial action, the User, parent or legal guardian shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, if they consider that the processing of their personal data and/or the processing of the personal data of the minor User they represent is not appropriate to the regulations, as well as in the event that they are not satisfied with the exercise of their rights and/or the rights of the minor they represent. The supervisory authority to which the complaint has been lodged will inform the complainant of the course and outcome of the complaint.

9.- Data security

The protection of the privacy and personal data of Users is very important to us. INROBICS. By ello, INROBICS has taken all measures within its power to prevent your data from being used improperly, allowing access to them only to authorized personnel.

INROBICS maintains appropriate security for the protection of personal data in accordance with applicable legislation and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the User through the Website, without prejudice to informing you that Internet security measures are not impregnable.

INROBICS undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

In order to enjoy the services of INROBICS It is necessary to register as a User. In this regard, the User, parent or legal guardian must choose a password and is responsible for maintaining its confidentiality, as well as for all activities that occur in the session started with his or her username or with the username provided for the minor and password. The User, parent or legal guardian undertakes to notify INROBICS as soon as possible any unauthorized use of the username and/or password or any other breach of security.

INROBICS will not be liable for any damages that may arise from failure to comply with this obligation by the User, parent or legal guardian.

10.- Transfers and/or assignments to third parties

The User is informed that his/her personal data will not be transferred to third-party companies or national entities without the prior consent of the User.

User data may only be used by INROBICS for any use that serves to correctly fulfill the purposes of the processing of personal data set out in point 5 of this Privacy Policy.

11.- Questions

If you have any questions about our Privacy Policy, please contact us by sending an email to: privacy@inrobics.com.

Likewise, if you consider that your rights are not adequately protected, you have the right to file a claim with the Spanish Data Protection Agency, whose contact details are: telephones 901 100 099 and 912 663 517; postal address C. Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web and Request www.agpd.es.

12.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by INROBICS, in the manner and for the purposes indicated in this Privacy Policy.